Publisert: 26.09.19

Graduates 2020: Associate of Customer Success

Join our team as an Associate of Customer Success and be responsible for delivering Cognite’s cutting edge technology to our customers!

We believe data has the potential to be the industry’s most valuable asset. The Cognite Data Fusion presents a digital representation of industrial reality to make it accessible and meaningful for humans and machines. Whether you are a recent grad or a young talent, we hope you are one of the brilliant minds we want to join us!

Cognite is comprised of the talent and energy of about 200 people with a diverse set of talents and backgrounds. We are bound by a common commitment to liberate data and drive innovation.


As an Associate of Customer Success you will lead teams driving our customers’ digital transformations, freeing up their data and unlocking value. This process requires initiative and creativity, combined with a systematic approach and a strong passion for creating customer value using advanced technology. Typically, Managers of Customer Projects in Cognite, come from management consulting, software enterprise companies or industrial companies. In the role, you will lead a team consisting of data scientists, solution architects and domain experts to design, develop and operationalise digital solutions across various industries. The position will give you a unique opportunity to work with and learn from people with various backgrounds in business, software and industry.


When delivering Cognite’s solutions, you will be responsible for end-user success. Being the focal point of contact you will work closely with our customers to find out ways of using the Cognite Data Fusion. Being able to show persistence and adaptability when faced with unexpected challenges and ambiguity is an important part of leading the day to day work of a project. You will also have the role of translator and coordinator between the customers and Cognite’s R&D and Product Management teams and advise on development priorities. This means that you need to be a good communicator, enjoy working closely with people to solve challenging problems and be able to understand complex technology.

Cognite is expanding fast. This year, we’re going global and continue to increase our customer base. This means countless opportunities for you to learn and grow, all with the support of an excellent team. Everyone at Cognite is encouraged to speak up, use their skills, and make their own impact. Join us to help build the world's best customer success team and scale our technology!


Some of these statements should describe you:

  • Have Masters or Bachelors in Engineering, Computer Science, Business, Math or similar.
  • Able to work independently and prepared to perform in a dynamic and ambiguous working environment
  • Have experience from working with delivery/management of technology oriented projects in software companies or industry, or equivalent experience from management consulting
  • Passionate about driving change and creating success for customers
  • Enjoy challenges and dare to set ambitious goals that drive innovation
  • Take initiative and responsibility for building strong teams and customer relationships
  • Motivated to travel
  • Have experience from industrial digitalization projects or product development of IoT, cloud solutions or machine learning models
  • Have exceptional written and verbal communication skills
  • Able to manage complex stakeholder landscapes (customers, end-users, internal resources, partners, etc.)
  • Prior experience from working with project management in high-growth start-ups is an advantage


What we offer you

  • An opportunity to make an impact on the industrial future and be part of groundbreaking projects
  • High level of autonomy, ability to influence decisions and to learn from mistakes
  • A chance to join a young, engaging team of brilliant people
  • Minimal bureaucracy and overhead, with focus on agility and speed
  • Endless opportunities to develop skills and grow, including international possibilities
  • An open, friendly and diverse company culture
  • Regular internal or external tech-talks
  • The world’s best Customer Success team!
  • Competitive compensation and benefits
  • Free food, snacks and drinks
  • Free staffed gym (we also do soccer practice every Friday)
  • Emphasis on individual health, including access to private medical clinic
  • Help relocating to Norway
  • New, attractive offices




Om Cognite

Cognite

The key to industrial digitalization lies in data liberation. Heavy-asset industries like oil and gas, shipping, manufacturing, and power and utilities already have the data. Now they need software to collect, clean, and contextualize the data. A resource to transform the data into information and to stimulate a thriving ecosystem of industrial applications.

Cognite Data Fusion (CDF) presents a digital representation of industrial reality to make it accessible and meaningful for humans and machines.

With CDF, our industrial customers can harness the potential of advanced analytics, deploy algorithms, and build customized applications. We make it possible to maximize the strategic value of data. Realizing the promise of digitalization

To succeed, we need a lot of skill-sets, such as backend programming with large scale distributed systems, real-time systems, machine learning, optimization, web frontends, 3D-models, robots and more. We need project managers who can be consultants for our customers. It will be a very exciting environment where team members will learn new skills from some of the best.



Why work for Cognite?

  • You will have a real impact on our customers and Cognite
  • Free snacks and drinks throughout the day
  • Opportunity to work for, and contribute to the growth of one of the most exciting and fastest-growing new software companies in the world
  • Competitive salary and benefits (including pension plans, insurance, parental benefits and more)
  • Coverage of mobile telephone subscription and broadband connection
  • Extended private health services and free yearly health check
  • Subsidized lunch at the canteen, with various food options (pizza/sushi)
  • Free staffed gym
  • Social activities (book club, team sports activities - football, boxing, regular Cognite social events)
  • Free online Norwegian courses for levels A1 and A2






Stillingstype
Fast stilling
Sted
Oslo
Søknadsfrist
05.10.19
Årstrinn
1 2 3 4 5

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