Publisert: 21.09.21

Do you want to be part of Nordea, where one of our key priorities is to create great customer experiences?

We are now looking for a Graduate to Digital Sales & Service in Personal Banking Norway, where you’ll be part of creating the future of banking. Take a sneak peek here and look how graduate life looks like in Nordea.

Nordea Graduate Programme is designed to kickstart your career. The programme is for 2 years and you’ll have rotations during that time with clear learning objectives to support your growth. You’ll be connected to several people, that will give you sparring, guidance and support throughout the whole programme. You’ll also be offered mentoring, to ensure your personal and professional growth.
 

You’ll enter a focused technology track, where you will be introduced to several technology units delivering towards the bank’s Business Areas and Group Functions.

About this opportunity

Welcome to the Digital Sales & Service team. We’re responsible for engaging new and existing customers in digital channels to drive sales through the mobile bank app, Netbank and Nordea.no. Our ambition is to deliver great customer experiences by creating seamless and personalized journeys across channels.

As a Graduate in Digital Sales & Service, you’ll be exposed to various challenges within digital marketing, strategy and business development, project management and data science. We’re looking for someone with a keen interest in technology and innovation, preferably with a degree within marketing, economics/business administration or data/computational science. You’ll be part of a high-performing team of experts, and acquire valuable experiences from on-the-job training within your field of interests.

We believe the best solutions emerge when team members are encouraged to take own decisions based on expertise and insights. This means you’ll have endless opportunities to learn and grow as you build your career with us.

What you’ll be doing:
You’ll rotate between different units where learning and growth define the strategically important tasks and projects you´ll be responsible for and/or participate in - examples could be:

• Acting as project manager to plan, execute and follow-up on sales and service related activities across digital channels
• Measuring, managing and analysing sales performance to maximize its effectiveness and optimize the return of investment
• Analysing and identifying potential within our customer portfolio, incl. building business cases, data triggers or models
• Supporting Head of Digital Sales & Service with strategically important initiatives and inquiries, both local and Nordic
• Engaging and collaborating with business stakeholders across the bank to create the best customer experiences 
• Actively contributing in sharing best practices across the Nordics

You’ll join a growing team who works hard and have fun improving the future of banking experiences!

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

As we’re creating an agile environment where we experiment and grow together, we need your ideas and unique background.

To succeed in this role, we believe that you:

• Have a proactive and commercial attitude with a positive and goal-oriented mindset 
• Participate actively in the graduate programme activities to gain adequate business knowledge, personal growth and develop great employeeship
• Continuously develop personal competences, professional skills and seek opportunities to unfold personal potential in order to grow both personally and professionally
• Seek learning opportunities and stretch assignments to support the development of own potential and an ability to take responsibility at an early stage
• Act based on thorough understanding of own value chain and thereby contribute to business results
• Proactively take part in building up and expanding own network across the organisation to enhance the One Nordea team-mindset
• Have analytical skills and ability to work both independently and as a part of a team

To be a qualified candidate for the Graduate position, you must have:

• A completed Master’s degree (latest by the 1st Sept. 2022)
• A maximum of two years’ post-academic work experience
• Excellent English language skills both written and spoken

The role is based in Oslo, and some travel within the Nordic region might occur.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 04/10/2021. For more information, you’re welcome to contact contact Head of Digital Sales & Service, Anders Thraning Karde, (+47 91610985) or Manager Strategy & Operations, Mari Tundal Hougsnæs (+47 99166645).

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered. 

---

Om Nordea

Profil

What do you think of when you hear the name Nordea? It's just a bank, but we are also so much more. Nordea is the largest financial service group in the Nordics. With us you can find a wealth of exciting opportunities. As part of our team, you can work with major international corporations, local entrepreneurs, wealth and asset managmnet and so much more. 

We are committed to making a positive impact. For our customers, society, and the planet. From leading in sustainable investments to empowering employees to give back through volunteering, we embed responsibility, integrity, and purpose into everything we do. Our focus isn’t just on what we can achieve, but on doing what’s right for a better future.

For more information visit us at: https://www.nordea.com/en/careers/