Publisert: 14.12.23

Job ID: 20981

We are growing our team in Data, Digital Sales and Engagement (DDSE) Norway. We are looking for a person that loves working with data and analysis to join our existing Analytics team. We are a group of specialists in various fields: everything from digital marketing and content production to web analysis and data science. Collectively, we are responsible for engaging new and existing personal customers in digital channels, and driving sales via online/mobile banking and nordea.no.

Every day, we work hard to ensure that each individual customer in Nordea receives personalized follow-up and advice in digital platforms.

About this opportunity

This is a role within Personal Banking (PeB) Analytics for Data, Digital Sales and Engagement.

In DDSE, we are building the omnichannel customer journey seamless experience and for that we need to connect different data sources across our platforms and applications. Right product, right message, in the right channel, at the right time for the right customer. We are looking for a curious, driven Data Analyst that is a crucial part of implementing this strategy. Someone who is comfortable working on their own or as part of a small team to support Personal Banking.

Joining the team will provide you with opportunities to use your experience with data management, data analysis, data engineering to support data-savvy end-users.

What you'll be doing:

As a Data Analyst, you will enable Digital Sales to use different data sources to create the omnichannel experience, provide insights and recommendations through data analysis, contribute to driving intelligent automation by applying model-based solutions, simplification of processes, and identification of new data sources to our marketing automation tools. You will collaborate with the team to develop our data into advanced AI models, predicting customer's future needs and behaviour in digital channels.

In addition you will be:

• Participating actively in discussion within Digital Sales teams for expanding the usage of data in marketing campaigns
• Enabling data points/new data tables for our marketing automation tool(s) and documenting the process
• Helping on the set up of marketing campaigns: suggest target group, evaluate data availability, discuss with the team on control groups, monitor the outcome of the campaign and evaluate the results
• Proposing and recommending analysis of different data sources
• Analysing existing data sources and its quality
• Collaborating with stakeholders and colleagues on using data to resolve a broad spectrum of business problems
• Supporting and engaging in team discussions related to identifying and defining business requirements when it comes to data, its quality and methods for data manipulation
• Enabling and contributing to create the necessary space for building together the framework for data scientists. From extracting, processing and preparing data to development and prototyping

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

You are a person who understands data. You can analyse it to answer queries, but also understand where potential limitations exist and can creatively resolve them in either a tactical or strategic manner. You have the skills and mindset to take ownership of the whole spectrum of data science: data gathering, cleaning, engineering, and modelling, while taking the business perspective into account. You have a passion for data and quantitative analysis, you are able to access databases and write your own scripts, and to perform different types of data analysis.

To succeed in this role, we believe that you:

• Have an excellent analytical, presentation and communication skills
• Are able to clearly communicate complex issues in an easy and understandable manner to a wide range of stakeholder
• Follow structured, creative & forward looking approach
• Can drive tasks on your own but equally skilled in facilitating collaboration around tasks while maintaining the customer centric mindset
• Are willing to develop new skills and capabilities by working with other data scientists, and specialist, within Digital Sales and across Nordea’s organisation.  
• Are good at collaboration in practice - work closely with other SMEs (Subject Matter Experts), involve stakeholders and always asking questions and investigating alternative solutions
• Are innovative, openminded and excited about bringing your ideas to the table. You strive for continuous improvement and love learning and trying out new things You’re dependable, willing to speak up even when it’s difficult, and committed to empowering others
• Are excited to share ideas and findings with your team

Your experience and background:  

• Academic degree in highly quantitative discipline or specialisation such as Computer Science, Physics, Mathematics, Engineering, Economics, or Finance, and you have strong understanding of statistical concepts (e.g. Hypothesis Testing) and machine learning models
• 0-3 years of experience in data analytical skills. Ideally you have experience working on data science projects delivering tangible benefits/outcome
• You are comfortable in using one or more data science programming language i.e. Python, Pyspark, R, SQ
• Share “make it happen attitude” – have a proactive, innovative and can-do oriented mind-set with the ability to convert new ideas into concrete actions
• Proficient in written and spoken Norwegian and English

Your application will benefit from demonstrating experience in the below:

• You know your ways around tools like IBM  data scientist suit, Git, Hive, Snowflake, visualization tool such as Power BI
• You understand the principles of working with an Agile development approach
• Financial industry expertise

If this sounds like you, get in touch!

Next steps

Submit your application no later than 31/12/2023. For more information, you’re welcome to contact Veronica Araoz Castillo, Head of Personal Banking Analytics NO: [email protected].

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

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Om Nordea Bank ABP

Profil

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

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